WARRANTY
We Stand Behind
Every Product.
For 25 years, BANZ® has built products families can count on — and we back that up. If something breaks due to a defect in materials or workmanship, we'll make it right.
✓ What's Covered
- Breakage due to defects in materials
- Defects in workmanship
- Manufacturing faults within 12 months of purchase
- Repair or replacement at BANZ® option
- Return shipping of repaired/replaced item
✕ What's Not Covered
- Scratched lenses — considered normal wear
- Accidental damage or misuse
- Products purchased from unauthorized sellers
- Amazon purchases without valid proof of purchase from an Authorized BANZ® distributor
- Products outside the 12-month period
🕶️ BANZ® Sunglasses: 25 Years, Lost & Found Included
After 25 years of making kids' sunglasses, we've heard it all — the dog ate them, they vanished at school, they're somewhere in Grandma's couch cushions. It happens.
To celebrate 25 years of BANZ®, if you bought your sunglasses directly from usa.banzworld.com and they're lost or broken, we'll send a free replacement — no drama, no fine-print scavenger hunt. (And if the missing pair turns up later? Now you've got two. Fabulous.)
One free replacement per original purchase. Valid for sunglasses purchased directly from usa.banzworld.com only — not applicable to purchases from Amazon or other retailers. Register your sunglasses below to activate it.
📦 How to Make a Warranty Claim
If your BANZ® product has broken due to a defect in materials or workmanship within 12 months of purchase, simply reach out to our team with your proof of purchase. We'll review your claim and arrange a repair or replacement.
📞 877-333-0074 ✉️ sales@banzworld.com
Purchasing from Amazon?
BANZ® warranty coverage only applies with valid proof of purchase from an Authorized BANZ® distributor. Products purchased on Amazon.com without valid proof of purchase from an Authorized BANZ® distributor are not covered under this warranty.
To ensure your warranty is valid, always purchase from usa.banzworld.com or a verified authorized retailer, and register your product immediately after purchase.
🛡️ Register Your Warranty
Register your BANZ® product online to activate your warranty, receive product updates, and unlock exclusive offers. It takes less than 2 minutes.
Free · No spam · Takes under 2 minutes
